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JLL is seeking a Facilities Manager & Reception Lead for their Stokenchurch location, responsible for overseeing integrated facilities management and front-of-house operations. The role emphasizes operational excellence, client relationship management, and delivering exceptional visitor experiences while leading diverse teams.
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Job Summary
As the Facilities Manager & Reception Lead, you will spearhead operational excellence and service delivery while ensuring exceptional front-of-house hospitality.
This dual-function leadership position serves as the principal operational lead responsible for the end-to-end delivery of integrated facilities management (FM) services, alongside overseeing reception operations and visitor experience.
The role ensures business continuity, operational excellence, financial performance, and leads the operating model on site with a focus on creating outstanding first impressions and seamless workplace experiences.
Matching Summary
Match Score: 75
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JLL is seeking a Facilities Manager & Reception Lead for their Stokenchurch location, responsible for overseeing integrated facilities management and front-of-house operations. The role emphasizes operational excellence, client relationship management, and delivering exceptional visitor experiences while leading diverse teams.
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Skills & Requirements
Must-have
Operational excellence and service delivery
Exceptional front-of-house hospitality
Business continuity and operational excellence
Client relationship management
Vendor management and performance oversight
Nice-to-have
Shaping a brighter way forward
Meaningful careers and a place to belong
World-class services, advisory and technology
Key Requirements
Minimum 2 years facilities management
Demonstrable expertise in Facilities Management
Proven track record managing complex service delivery operations