Program Advisor

Brown University

Providence, RI, US
**
Bachelor's degree required
1-2 years customer service experience
Excellent oral communication skills
** Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs to provide outreach and advising support to students and families regarding academic offerings. The role requires strong communication skills, customer service experience, and the ability to manage inquiries effectively. **

Job Summary

  • The Program Advisor serves as a consistent support bridge for over 6,000 high school and undergraduate students by providing timely and accurate information about program offerings.
  • Responsibilities include managing inbound inquiries regarding application status, registration procedures, and campus life while implementing outreach communications plans.
  • The role involves supporting enrollment data collection and reporting to drive proactive student outreach efforts alongside independent fall projects.

Matching Summary

Match Score: 75

** Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs to provide outreach and advising support to students and families regarding academic offerings. The role requires strong communication skills, customer service experience, and the ability to manage inquiries effectively. **

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 1-2 years customer service experience
  • Excellent oral communication skills
  • Microsoft Office Suite proficiency
  • Google Apps for Education proficiency

Nice-to-have

  • Bilingual English speaker preferred
  • CRM and student system experience
  • Academic environment background
  • Basic technology troubleshooting skills
  • Ability to work independently on projects

Key Requirements

  • Bachelor's Degree
  • 1-2 years of relevant experience
  • Successful completion of background check

Work Rights

Not specified

Tailored Resume

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