Automotive Fixed Operations Manager

Crater Lake Ford

Medford, OR, United States
On-site
Exceptional customer service
Staff training and development
Compliance with company policies
Crater Lake Ford is seeking a Fixed Operations Manager to oversee the Service and Parts departments, ensuring exemplary customer service and adherence to company performance targets. The role involves recruiting, training, and developing staff, while also managing administrative functions and customer engagement

Job Summary

  • Manage the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsible for the hiring, training and development of all related personnel, serving as the liaison between the store and Lithia Home Offices Fixed Operations.
  • Offers best in class industry benefits including competitive pay, career advancement opportunities, medical, dental, vision plans, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking a Fixed Operations Manager to oversee the Service and Parts departments, ensuring exemplary customer service and adherence to company performance targets. The role involves recruiting, training, and developing staff, while also managing administrative functions and customer engagement.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staff training and development
  • Compliance with company policies
  • Revenue generation and expense control
  • Professional and safe work environment

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Adaptability and accountability
  • Team player with positive attitude

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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