The IT Services Specialist provides essential technical support and services to the user community, including all Executive staff and the C-Suite team
Job Summary
The IT Services Specialist provides essential technical support and services to the user community, including all Executive staff and the C-Suite team.
This role encompasses a wide range of responsibilities from diagnosing and resolving technical issues to installing and configuring hardware and software.
Mueller offers an excellent salary and benefits package, including medical, dental, and vision insurance, 401k plan with 5% Company match, and more.
Matching Summary
The IT Services Specialist provides essential technical support and services to the user community, including all Executive staff and the C-Suite team.
Skills & Requirements
Must-have
Executive and C-Suite Support
Technical Troubleshooting
Hardware and Software Management
Network Support
Service Desk Excellence
New Hire Onboarding
Manufacturing/Production IT Support
Nice-to-have
Excellent communication skills
Discretion
Ability to work independently
Interpersonal skills
Fast-paced environment
Key Requirements
Bachelor’s degree or equivalent experience
3+ years of IT support experience
Experience supporting executive teams
Strong knowledge of hardware, software, and network systems
Familiarity with service desk operating procedures
IT Asset Management experience
Travel to North Carolina, Alabama and Georgia required