Clinical Customer Service Representative (support)

Sonic Healthcare USA

Not specified; competitive benefits including medi...
**
High school diploma or equivalent
1 year call center or laboratory experience
Exceptional communication skills
** Sonic Healthcare USA is seeking a Clinical Customer Service Representative to provide exceptional service in a call center environment, focusing on patient and client interactions related to laboratory services. The ideal candidate will possess strong communication skills, experience in a call center, and a dedication to teamwork and innovation. The position offers competitive benefits and opportunities for career growth. **

Job Summary

  • The company is a Great Place to Work certified employer dedicated to creating a supportive and inclusive environment with a mission to advance community health.
  • In this full-time first shift role, you will provide exceptional phone service to patients and clients while processing billing claims and analyzing accounts.
  • Employees receive competitive benefits including medical, dental, vision insurance, a 401(k) with company match, paid time off, and free lab services for dependents.

Matching Summary

Match Score: 75

** Sonic Healthcare USA is seeking a Clinical Customer Service Representative to provide exceptional service in a call center environment, focusing on patient and client interactions related to laboratory services. The ideal candidate will possess strong communication skills, experience in a call center, and a dedication to teamwork and innovation. The position offers competitive benefits and opportunities for career growth. **

Salary

Not specified; Competitive benefits including medical, dental, and vision insurance; 401(k) plus company match

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 1 year call center or laboratory experience
  • Exceptional communication skills
  • Typing proficiency at least 35wpm
  • 10-key data entry ability

Nice-to-have

  • Associate's Degree or Medical Assistant training
  • 2+ years laboratory specimen collection experience
  • Data entry experience in production environment
  • Ability to thrive in fast-paced environment
  • Passion for solving problems

Key Requirements

  • High School Diploma or equivalent
  • 1 year of call center or laboratory experience
  • Typing speed of at least 35 words per minute
  • Proficiency with 10-key calculator
  • Access to Protected Health Information (PHI) clearance

Work Rights

Not specified

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