Customer Service Associate- Aftermarket Parts

Carrier Global Corporation

Not specified; not specified; health insurance + p...
Not specified
High school diploma or equivalent
1-3 years customer service experience
Working knowledge of sap or erp systems
Carrier Global Corporation is seeking a Customer Service Associate for their Aftermarket Parts department. The role involves providing high-quality support to distributors, ensuring customer satisfaction and operational efficiency in handling HVAC replacement parts

Job Summary

  • This role serves as the primary point of contact for distributors, ensuring they receive accurate and timely assistance with HVAC replacement parts.
  • The position requires modifying distributor orders accurately in SAP or CRM systems and coordinating with supply chain teams to confirm stock levels.
  • Carrier offers competitive benefits including health insurance and professional development opportunities to enhance employee careers.

Matching Summary

Match Score: 85

Carrier Global Corporation is seeking a Customer Service Associate for their Aftermarket Parts department. The role involves providing high-quality support to distributors, ensuring customer satisfaction and operational efficiency in handling HVAC replacement parts.

Salary

Not specified; Not specified; Health insurance and professional development included

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1-3 years customer service experience
  • Working knowledge of SAP or ERP systems
  • Bilingual fluency in English and Spanish

Nice-to-have

  • Knowledge of HVAC products and aftermarket parts
  • Experience with order management systems
  • Ability to manage multiple priorities

Key Requirements

  • High school diploma or associate degree preferred
  • 1-3 years of customer service experience
  • Fluency in English and Spanish (written and verbal)

Work Rights

Not specified

Tailored Resume

Cover Letter