Rcm Cust Svc Support Rep-10am-7pm Est - Remote - Patient Customer Service

Labcorp

Base: $17.75- $21.00 an hour; bonus/equity: not sp...
Answer 80+ inbound calls daily
Initiate patient payment plans
Resolve patient inquiries on phone
Answer 80+ inbound calls per day from patients, doctor's office or private insurance carriers

Job Summary

  • Answer 80+ inbound calls per day from patients, doctor's office or private insurance carriers.
  • Initiate payment plans for patients for outstanding balances.
  • Labcorp is seeking a Customer Service Support Rep - Patient Customer Service within the Revenue Cycle Management Division to join our team.

Matching Summary

Answer 80+ inbound calls per day from patients, doctor's office or private insurance carriers.

Salary

Base: $17.75- $21.00 an hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits for 20+ hours/week

Skills & Requirements

Must-have

  • Answer 80+ inbound calls daily
  • Initiate patient payment plans
  • Resolve patient inquiries on phone
  • Navigate multiple computer screens
  • Alpha-Numeric data entry proficiency

Nice-to-have

  • Energetic, passionate customer service
  • Seek solutions to challenging issues
  • Continuous improvement mindset

Key Requirements

  • High School Diploma or GED equivalent
  • 1 year customer service experience
  • 1 year call center experience
  • 1 year medical billing experience
  • 1 year patient billing experience

Work Rights

Not specified

Tailored Resume

Cover Letter