Manager, Client Relations

Fiserv

Mississauga, Canada
Base: $84,000.00-$105,000.00; bonus/equity: not sp...
Leadership experience managing teams
Client services and account management
Experience with crm platforms
Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers

Job Summary

  • Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers.
  • As Manager, Client Retention, you will lead a team focused on reducing churn and improving client satisfaction.
  • The role offers a comprehensive benefits package, including wellness programs and retirement savings plans.

Matching Summary

Fiserv is a global leader in Fintech and payments, connecting financial institutions and consumers.

Salary

Base: $84,000.00-$105,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leadership experience managing teams
  • Client services and account management
  • Experience with CRM platforms
  • Retention analytics and reporting

Nice-to-have

  • Salesforce certification
  • Experience with A/B testing
  • Stakeholder management skills

Key Requirements

  • 4-5 years of leadership experience
  • 5+ years in client services
  • 6+ years in retention reporting

Work Rights

Must have legal authorization to work in Canada

Tailored Resume

Cover Letter