Worldpay (FIS) is seeking a Product Technical Support Analyst in Jax, FL, to address technical and functional client issues related to their Valdi trading solutions. The role emphasizes problem-solving, effective communication, and collaboration with various teams to ensure customer satisfaction
Job Summary
You will be responsible for finding solutions to our client’s functional and technical issues and for managing these issues through to resolution.
Troubleshoot and Debug FrontEnd to BackEnd applications using various technologies and tools.
At FIS, you can grow your career as far as you want to take it.
Matching Summary
Match Score: 85
Worldpay (FIS) is seeking a Product Technical Support Analyst in Jax, FL, to address technical and functional client issues related to their Valdi trading solutions. The role emphasizes problem-solving, effective communication, and collaboration with various teams to ensure customer satisfaction.
Skills & Requirements
Must-have
Client/Server Application model understanding
API concept understanding
Azure and SQL Server troubleshooting
XML data structures knowledge
Effective communication skills
Nice-to-have
Work effectively in distributed teams
Multitask under pressure
In-depth product knowledge
Key Requirements
Bachelor's degree or equivalent experience
Technical diagnostic and problem-solving skills
Familiarity with Azure Kubernetes Service (AKS)
Experience with web, app, and DB server interaction