The Soft Services Manager is primarily responsible for supporting and managing the operational, business and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments
Job Summary
The Soft Services Manager is primarily responsible for supporting and managing the operational, business and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments.
The role will ensure compliance, financial, and business support systems, and scheduled compliance are met within the controlled environment of a dynamic Life Science account.
The Soft Services Manager is responsible for delivering and improving contractual requirements as well as maintaining stable systems.
Matching Summary
The Soft Services Manager is primarily responsible for supporting and managing the operational, business and administrative Soft Service departments of a large and sophisticated IFM operation in Life Sciences manufacturing, R&D, and office environments.
Salary
Base: 126,500.00 – 138,000.00 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
operational and business support
vendor services management
client satisfaction
compliance and financial support
people management for services
strategic business programs
innovative and sustainable business processes
Nice-to-have
hospitality mindset
continuous improvement
cross-functional collaboration
Key Requirements
Minimum 5 years’ direct experience
Undergraduate degree in business management, hospitality, facilities or related field
Strong technical knowledge of financial software, procurement systems, databases, Microsoft Office programs
Strong knowledge and familiarity navigating CMMS system
Business acumen including financial planning and analysis
Strong interpersonal skills
Strong organization skills
Work Rights
Authorized to work in the United States without sponsorship