Technology Support Specialist

Epworth HealthCare

Richmond, Victoria, Australia
Salary pyckage up to $15,900 pre-tax annually; ben...
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Certificate iv or diploma in it
End-user support experience
Windows desktop environment support
** Epworth HealthCare is seeking a Technology Support Specialist to provide on-site technology support across their hospital group in Richmond, Victoria. The ideal candidate will have experience in end-user support within a complex environment and will contribute to ensuring reliable technology services that enhance patient care. **

Job Summary

  • The role provides visible, on-site support to ensure technology services operate reliably across multiple hospital sites.
  • A core focus is delivering exceptional support to doctors to ensure technology readiness for surgeries and clinical workflows.
  • Employees receive access to the largest educational scholarship program in Australia and up to four additional weeks of leave.

Matching Summary

Match Score: 75

** Epworth HealthCare is seeking a Technology Support Specialist to provide on-site technology support across their hospital group in Richmond, Victoria. The ideal candidate will have experience in end-user support within a complex environment and will contribute to ensuring reliable technology services that enhance patient care. **

Salary

Salary package up to $15,900 pre-tax annually; Benefits: Educational scholarship program; Leave: Up to four additional weeks

Skills & Requirements

Must-have

  • Certificate IV or Diploma in IT
  • End-user support experience
  • Windows desktop environment support
  • Mobile device administration
  • Incident coordination with ICT teams
  • Security procedures adherence

Nice-to-have

  • ITIL Foundation certification
  • Clinical environment exposure
  • Vendor management experience
  • Customer-centered service culture
  • Diverse user group support

Key Requirements

  • Certificate IV or Diploma in Information Technology
  • ITIL Foundation certification or equivalent
  • Experience in multi-site end-user support
  • National Police Check clearance
  • Working with Children Check if required

Work Rights

Not specified

Tailored Resume

Cover Letter