Patient Representative

University of Arkansas for Medical Sciences

Little Rock, United States
$16.82ph; $17.07 w/ ba; not specified
On-site
Counseling patients on financial status
Referral to sponsoring agencies
Processing high-risk pre-certifications
The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide financial counseling to patients, process pre-certifications, and generate reports to improve revenue cycle functions. Ideal candidates should have relevant experience in business office administration or customer service, with preferred qualifications including EPIC system knowledge. This on-site position offers competitive benefits, including health insurance and education discounts

Job Summary

  • The Patient Representative works under general supervision counseling patients on their financial status and obligation.
  • This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency.
  • The position will be responsible for processing high-risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking a Patient Representative to provide financial counseling to patients, process pre-certifications, and generate reports to improve revenue cycle functions. Ideal candidates should have relevant experience in business office administration or customer service, with preferred qualifications including EPIC system knowledge. This on-site position offers competitive benefits, including health insurance and education discounts.

Salary

$16.82/hr; $17.07 w/ BA; Not specified

Skills & Requirements

Must-have

  • counseling patients on financial status
  • referral to sponsoring agencies
  • processing high-risk pre-certifications
  • denial avoidance plans
  • revenue cycle reporting

Nice-to-have

  • teamwork and diversity
  • collaborative healthcare organization

Key Requirements

  • High School Diploma/GED with four (4) years of experience
  • Associate degree with two (2) years of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology
  • Intermediate proficiency with computers (MS Office Suite preferred)
  • Highly proficient keyboard and telephone etiquette skills
  • General knowledge of office machines
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter