303547 - Patient Service Representative I Hospital

Advocate Health

Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify patient demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify patient demographic and insurance information
  • Collect co-pays and patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics and contracts
  • Handle sensitive and confidential information
  • Provide excellent customer service
  • Work in a fast-paced environment

Nice-to-have

  • Demonstrate Advocate Health purpose, values, and behaviors
  • Exercise independent thinking and problem-solving skills
  • Effectively communicate with diverse individuals
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • No experience required
  • Computer system proficiency
  • HIPAA compliant

Work Rights

Not specified

Tailored Resume

Cover Letter