KY11 - Workshop Service Advisor [5.5 days]

THE SUPREME HR ADVISORY PTE. LTD.

Bukit Merah, Singapore
Base: $3,000 - $3,500; bonus/equity: not specified...
5.5 days onsite
Greeting customers and listening to concerns
Coordinating with workshop technicians on inspections
Preparing quotations for repairs and parts
The position of Workshop Service Advisor at The Supreme HR Advisory Pte. Ltd. in Bukit Merah, Singapore, requires someone with automotive service experience to assist customers with their vehicle concerns and coordinate service recommendations. The role emphasizes excellent customer service and communication skills, with a focus on maintaining customer satisfaction and efficient workshop operations

Job Summary

  • The role involves greeting customers, understanding their vehicle concerns, and providing excellent service throughout the entire process.
  • Candidates will coordinate with technicians to inspect vehicles, discuss findings, and recommend necessary repairs or maintenance.
  • The position requires preparing cost estimates, scheduling appointments, and keeping customers informed about service status and timelines.

Matching Summary

Match Score: 75

The position of Workshop Service Advisor at The Supreme HR Advisory Pte. Ltd. in Bukit Merah, Singapore, requires someone with automotive service experience to assist customers with their vehicle concerns and coordinate service recommendations. The role emphasizes excellent customer service and communication skills, with a focus on maintaining customer satisfaction and efficient workshop operations.

Salary

Base: $3,000 - $3,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Greeting customers and listening to concerns
  • Coordinating with workshop technicians on inspections
  • Preparing quotations for repairs and parts
  • Scheduling service appointments efficiently
  • Providing basic technical information to customers

Nice-to-have

  • Upselling additional services and maintenance
  • Introducing periodic promotion campaigns
  • Addressing customer complaints professionally
  • Maintaining accurate service records in database

Key Requirements

  • Minimum GCE 'N' level or Nitec in Automotive Trade
  • Preferably 1 year of experience as Service Advisor
  • Experience in automotive industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter