The Analyst, Warehouse Operations – Flow Control owns the day‑to‑day analysis, containment, and resolution of customer‑critical order exceptions originating within the distribution center
Job Summary
The Analyst, Warehouse Operations – Flow Control owns the day‑to‑day analysis, containment, and resolution of customer‑critical order exceptions originating within the distribution center.
This role protects the customer promise by ensuring order issues are identified early, prioritized appropriately, and resolved quickly without disrupting standard warehouse execution flows.
Johnson & Johnson provides an inclusive work environment respecting diversity and dignity, committed to equal opportunity and accommodations for applicants with disabilities.
Matching Summary
The Analyst, Warehouse Operations – Flow Control owns the day‑to‑day analysis, containment, and resolution of customer‑critical order exceptions originating within the distribution center.
Skills & Requirements
Must-have
WMS order management knowledge
Warehouse exception handling
Inventory availability coordination
Order exception prioritization
Operational control in distribution center
Customer-critical order resolution
Nice-to-have
Lean / Continuous Improvement exposure
Strong analytical and problem-solving skills
Experience with tight carrier cutoffs
Collaboration across supply chain functions
Process optimization focus
Key Requirements
2 years warehouse operations experience
Experience resolving order exceptions
Working knowledge of WMS systems
Strong judgment and prioritization skills
Ability to communicate within escalation frameworks