Customer Success Advisor - Commercial

Naviant Inc

Madison, WI, United States
On-site
Client relationship & strategic advisory
Commercial industry acumen
Customer advocacy & cross-functional leadership
Naviant Inc is seeking a Customer Success Advisor focusing on the commercial industry, particularly in manufacturing and supply chain, to help clients maximize their technology investments. The role emphasizes building strong client relationships, understanding operational workflows, and advocating for customer needs while facilitating collaboration across internal teams

Job Summary

  • Partner with organizations to reimagine how work gets done, combining deep industry expertise, intelligent technology, and a human-centered approach to deliver measurable outcomes.
  • Serve as the primary trusted advisor for assigned clients, building strong, trust-based relationships across operational and executive stakeholders.
  • Comprehensive Health, Dental, & Vision Insurance, 401k & Match Program, Generous Paid Time Off, and other valuable perks.

Matching Summary

Match Score: 85

Naviant Inc is seeking a Customer Success Advisor focusing on the commercial industry, particularly in manufacturing and supply chain, to help clients maximize their technology investments. The role emphasizes building strong client relationships, understanding operational workflows, and advocating for customer needs while facilitating collaboration across internal teams.

Skills & Requirements

Must-have

  • Client Relationship & Strategic Advisory
  • Commercial Industry Acumen
  • Customer Advocacy & Cross-Functional Leadership
  • Value Expansion & Account Growth
  • Performance Monitoring & Enablement

Nice-to-have

  • Thought Leadership & Continuous Improvement
  • Human-centered approach
  • Intelligent technology expertise

Key Requirements

  • Authorized to work in the U.S.
  • Must reside in the U.S.

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter