Client Service Representative

CIBC

Sidney, Canada
Base: not specified; bonus/equity: incentive pyy a...
Financial services product knowledge
Client account management
Customer service and engagement
As a Client Service Representative, you will support clients with their day-to-day banking needs and connect them to the right team members to help reach their financial goals

Job Summary

  • As a Client Service Representative, you will support clients with their day-to-day banking needs and connect them to the right team members to help reach their financial goals.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, an employee share purchase plan, and wellbeing support among other personalized recognition programs.
  • The company fosters an inclusive environment with a focus on employee growth, offering initiatives like Purpose Day, a paid day off dedicated to personal development.

Matching Summary

As a Client Service Representative, you will support clients with their day-to-day banking needs and connect them to the right team members to help reach their financial goals.

Salary

Base: Not specified; Bonus/Equity: Incentive pay available; Benefits: Competitive salary, banking benefits, pension plan, employee share purchase plan, vacation, wellbeing support

Skills & Requirements

Must-have

  • Financial services product knowledge
  • Client account management
  • Customer service and engagement
  • Use of mobile banking applications
  • Flexible work hours including evenings and weekends
  • On-site full-time work
  • Problem solving and accountability

Nice-to-have

  • Relationship-oriented approach
  • Curious mindset and passion for learning
  • Respect and authenticity in communication
  • Goal oriented and motivated
  • Teamwork and trust values
  • Ability to work at multiple locations

Key Requirements

  • Legally eligible to work in Canada
  • Flexible to work banking centre hours
  • Full-time on-site availability

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter