Manager/ Senior Manager- Service

KONE Bahrain

Bahrain
Accountable for safety of employees
High level of customer satisfaction
Leading maintenance operations
Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery

Job Summary

  • Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery.
  • Sets, communicates and follows received orders and monetary value sales targets according to market potential and FL unit guidelines.
  • Leads and coaches the team of supervisors and manages the performance of the team through weekly 1-on-1 Traction Control discussion with supervisors.

Matching Summary

Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery.

Skills & Requirements

Must-have

  • Accountable for safety of employees
  • High level of customer satisfaction
  • Leading Maintenance operations
  • Monetary value sales targets
  • Leads and coaches the team
  • Customer experience acceleration touchpoints

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement initiatives
  • Sustainability is an integral part
  • Ethical business practices
  • Trust and respect each other

Key Requirements

  • Manager/ Senior Manager level experience
  • Experience in operations management
  • Experience in sales
  • Experience in people management

Work Rights

Not specified

Tailored Resume

Cover Letter