Principal Genai Product Manager - Dealer And Customer Support

Caterpillar Inc.

Base: $147,760.00 - $240,110.00; bonus/equity: inc...
Generative ai product strategy and roadmap
Cross-functional leadership with engineering teams
Ai governance, security, and compliance frameworks
This role leads the development of AI-powered capabilities to enhance equipment health insights and fleet performance optimization for Caterpillar's global dealer network

Job Summary

  • This role leads the development of AI-powered capabilities to enhance equipment health insights and fleet performance optimization for Caterpillar's global dealer network.
  • The successful candidate will oversee the full lifecycle of Gen AI solutions while ensuring strict adherence to enterprise AI governance and security protocols.
  • Caterpillar offers a comprehensive benefits package including medical, dental, vision, 401(k) savings plans, and tuition reimbursement alongside a competitive salary range.

Matching Summary

This role leads the development of AI-powered capabilities to enhance equipment health insights and fleet performance optimization for Caterpillar's global dealer network.

Salary

Base: $147,760.00 - $240,110.00; Bonus/Equity: Incentive bonus mentioned; Benefits: Medical, dental, vision, 401(k), HSA, FSA, paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • Generative AI product strategy and roadmap
  • Cross-functional leadership with engineering teams
  • AI governance, security, and compliance frameworks
  • Dealer and customer experience optimization
  • Agile methodology and backlog management

Nice-to-have

  • eCommerce and aftermarket solution journey experience
  • Deep familiarity with machine telemetry and edge computing
  • Experience with dealer management system integration
  • Strong communication translating complex AI concepts
  • Innovation in proactive shopping and repair options

Key Requirements

  • Proficiency in eCommerce and aftermarket customer journeys
  • Experience with customer and dealer analytics
  • Familiarity with dealer management systems
  • Knowledge of Agile methodology for AI solutions

Work Rights

Not specified

Tailored Resume

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