PBA SYSTEMS PTE LTD is seeking a Customer Service Executive to support the Sales Manager with customer inquiries, sales transactions, and order fulfillment. The ideal candidate should have a background in sales support, excellent communication skills, and proficiency in MS Excel
Job Summary
The Customer Service Executive assists and supports the Sales Manager in handling customer enquiries, sales transactions, and order fulfilment.
Key responsibilities include preparing quotations, monitoring orders, managing RMA support, and liaising with forwarders for shipments.
The ideal candidate must have a GCE 'N'/'O' Level or Diploma and possess strong communication skills to thrive in a fast-paced environment.
Matching Summary
Match Score: 75
PBA SYSTEMS PTE LTD is seeking a Customer Service Executive to support the Sales Manager with customer inquiries, sales transactions, and order fulfillment. The ideal candidate should have a background in sales support, excellent communication skills, and proficiency in MS Excel.
Skills & Requirements
Must-have
Attend customer enquiries via email and phone
Prepare quotations and sales orders
Monitor order fulfilment and RMA support
Maintain customer records and documentation
Liaise with forwarders and vendors on shipment
Nice-to-have
Experience in B2B sales support role
Proficient in MS Excel
Able to work independently with minimal supervision