Konzultant/specialista Zákaznického Servisu - Tuchoměřice

UPS

Tuchoměřice, Praha - Západ, CZ
Customer shipment assistance
Use of corporate it systems
Communication with customs and billing departments
Be part of a friendly team helping customers with their shipments and enjoy working mostly at the computer

Job Summary

  • Be part of a friendly team helping customers with their shipments and enjoy working mostly at the computer.
  • The role involves communicating with customs, billing departments, and couriers while processing shipment orders and requests.
  • Benefits include a modern office, meal allowance of 137 Kč/day, Flexi pass of 500 Kč/month, 5 weeks of vacation, up to 3 days of health leave annually, and pension contributions.

Matching Summary

Be part of a friendly team helping customers with their shipments and enjoy working mostly at the computer.

Skills & Requirements

Must-have

  • Customer shipment assistance
  • Use of corporate IT systems
  • Communication with customs and billing departments
  • Order and shipment request processing
  • English language proficiency B2 level

Nice-to-have

  • Patience and empathy
  • Customer orientation
  • Good communication skills
  • Friendly team environment
  • Possibility of home-office after training

Key Requirements

  • Minimum secondary education
  • English language proficiency B2
  • Customer service orientation

Work Rights

Not specified

Tailored Resume

Cover Letter