Hendrick Acura Northlake is seeking a Parts Counterperson to assist customers with automotive parts sales, manage special orders, and support the service department. The ideal candidate will have a working knowledge of automotive parts and strong communication skills, along with a commitment to customer service and teamwork
Job Summary
Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop.
Assists customers in selecting and purchasing parts, places special orders, and orders out-of-stock parts.
Maintains CSI at or above dealership standards and answers telephone promptly consistent with dealership guidelines.
Matching Summary
Match Score: 75
Hendrick Acura Northlake is seeking a Parts Counterperson to assist customers with automotive parts sales, manage special orders, and support the service department. The ideal candidate will have a working knowledge of automotive parts and strong communication skills, along with a commitment to customer service and teamwork.
Skills & Requirements
Must-have
selling parts to customers
providing parts to service department
placing special orders
ordering out-of-stock parts
taking inventory
answering telephone promptly
Nice-to-have
servant leadership
teamwork through trust
integrity and transparency
customer enthusiasm
passion for winning
accountability at all levels
continuous improvement
Key Requirements
High School Diploma or GED
Automotive work experience
Up to 3 years of experience
Valid Driver's License
Intermediate Microsoft Office skills
Intermediate Dealership Management System knowledge