This position is responsible for ensuring that all guestrooms and public areas are clean and well maintained to the highest of standards
Job Summary
This position is responsible for ensuring that all guestrooms and public areas are clean and well maintained to the highest of standards.
Monitors job performance daily of GRA, House Persons and Shampoo Porters and issues and monitors projects for them.
Displays an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting.
Matching Summary
This position is responsible for ensuring that all guestrooms and public areas are clean and well maintained to the highest of standards.
Skills & Requirements
Must-have
Inspect guestrooms and public areas
Ensure high cleaning standards
Respond to guest requests
Monitor team performance daily
Inventory supplies in locker rooms
Communicate service and performance standards
Nice-to-have
Engaging personality with guests
Recognize guests by name
Clear and concise directions
Bilingual preferred
Key Requirements
Minimum one-year customer service experience
Proficient in English (converse, understand, read, write)