Technical Writer

transunion.ca

Hybrid
Create and maintain technical documentation
Design and develop instructionally sound learning content
Work within structured authoring environments using dita
TransUnion is seeking a skilled Technical Writer to produce high-quality technical documentation and eLearning content in a hybrid work environment. The ideal candidate will have experience in technical writing, especially in software, and a solid understanding of documentation frameworks and instructional design principles

Job Summary

  • Create and maintain high-quality technical documentation including user guides, API documentation, installation manuals, and product help content.
  • Design and develop instructionally sound learning content including eLearning modules, instructor-led training, job aids, and assessments.
  • This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Matching Summary

Match Score: 85

TransUnion is seeking a skilled Technical Writer to produce high-quality technical documentation and eLearning content in a hybrid work environment. The ideal candidate will have experience in technical writing, especially in software, and a solid understanding of documentation frameworks and instructional design principles.

Skills & Requirements

Must-have

  • Create and maintain technical documentation
  • Design and develop instructionally sound learning content
  • Work within structured authoring environments using DITA
  • Publish and manage content using Adobe Experience Manager
  • Format and style content using HTML and CSS

Nice-to-have

  • Experience with Oxygen or similar tools
  • Experience creating videos or eLearning modules
  • Understanding of Agile development processes
  • Exposure to localization and translation workflows

Key Requirements

  • 3-5 years of experience in technical writing
  • Experience with eLearning tools and instructional design principles
  • Working knowledge of DITA, HTML, and CSS
  • Familiarity with AEM Guides or similar content management systems
  • Experience in designing training for technical or software products

Work Rights

Not specified

Tailored Resume

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