Guest Service Agent - One Dalton Street, Boston

Four Seasons Hotels & Resorts

Boston, United States
Base: $32.85; benefits: free medical, dental + vis...
Guest check-in and check-out
Handling guest requests
Professional guest interactions
Four Seasons is powered by our people, fostering a collective of individuals who crave to become better and treat each other as they wish to be treated in return

Job Summary

  • Four Seasons is powered by our people, fostering a collective of individuals who crave to become better and treat each other as they wish to be treated in return.
  • Responsibilities include checking guests in and out efficiently, arranging luggage, settling bills accurately, and handling all guest interactions with the highest level of hospitality.
  • Benefits include FREE Medical, Dental and Vision Insurance, a 401(k) Retirement Matching Plan, Employee Travel program, and educational assistance.

Matching Summary

Four Seasons is powered by our people, fostering a collective of individuals who crave to become better and treat each other as they wish to be treated in return.

Salary

Base: $32.85; Benefits: FREE Medical, Dental and Vision Insurance, 401(k) Retirement Matching Plan, Employee Travel program, Educational assistance, Complimentary Life insurance, Vacation & Paid Sick Time Off, Complimentary Employee Meals; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handling guest requests
  • Professional guest interactions
  • Accurate transaction settlement
  • Maintaining a balanced bank

Nice-to-have

  • Passion for hospitality
  • Genuine heart
  • Passion for excellence
  • Supportive and inclusive environment

Key Requirements

  • 2 years front desk role
  • 2 years luxury customer service
  • English language proficiency
  • Must be legally permitted to work in the United States

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter