We are one of Australia's largest, 100% member-owned mutual banks with credit union heritage, aiming to be the best bank for members and communities
Job Summary
We are one of Australia's largest, 100% member-owned mutual banks with credit union heritage, aiming to be the best bank for members and communities.
The Marketing Automation Specialist will design, build, and optimise multi-channel member journeys using Microsoft Customer Insights – Journeys and Data.
Benefits include additional paid work-life balance days, paid community volunteer days, employee discounts, health and wellbeing initiatives, and career development opportunities.
Matching Summary
We are one of Australia's largest, 100% member-owned mutual banks with credit union heritage, aiming to be the best bank for members and communities.
Salary
$100,900 - $113,000 (including Super)
Skills & Requirements
Must-have
Microsoft Customer Insights suite
Marketing Automation Platform
Member journey mapping
Digital engagement
CRM data modelling
Segmentation and analytics
Automated workflows
Nice-to-have
Friendly, inclusive, supportive environment
Data and insights driven marketing
Teamwork and collaboration
Continuous improvement mindset
Key Requirements
Microsoft Customer Insights – Journeys (or similar)
CRM data modelling, segmentation, and analytics
Building automated journeys with triggers and conditional logic
Strong organisational and stakeholder engagement skills