Customer Care Regional Tech.

Clayton Home Building Group

Five years of manufactured home building experience
Ability to read blueprints and technical diagrams
Proficiency with hand tools, power tools, and diagnostic tools
The Customer Care Field Technician is responsible for delivering a world-class customer service experience by effectively performing warranty, courtesy, or service repairs that meet or exceed customer expectations

Job Summary

  • The Customer Care Field Technician is responsible for delivering a world-class customer service experience by effectively performing warranty, courtesy, or service repairs that meet or exceed customer expectations.
  • Clayton offers excellent benefits including flexible health, dental, and vision packages, competitive 401K matching, paid parental leave, and tuition reimbursement to support team member growth.
  • Team members must adhere to strict federal processes including 24 CFR Part 3280 and DOT Federal Motor Carrier Safety regulations while working in non-temperature-controlled environments.

Matching Summary

The Customer Care Field Technician is responsible for delivering a world-class customer service experience by effectively performing warranty, courtesy, or service repairs that meet or exceed customer expectations.

Skills & Requirements

Must-have

  • Five years of manufactured home building experience
  • Ability to read blueprints and technical diagrams
  • Proficiency with hand tools, power tools, and diagnostic tools
  • Safe vehicle operation and adherence to DOT regulations
  • Physical ability to lift up to 50 lbs and work in extreme temperatures

Nice-to-have

  • Computer literacy and willingness to learn job programs
  • Strong interpersonal and phone communication skills
  • Positive attitude and eagerness to learn
  • Experience supporting Net Promoter Score processes
  • Flexible availability for shifts and travel

Key Requirements

  • Minimum five years of experience in the manufactured home building industry
  • Must be able to lift and carry up to 50 lbs
  • Ability to work flexible shifts and be away from home for several days
  • Proven phone and interpersonal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter