Patient Advocate Ii - Patient Experience

Advocate Health

Winston-Salem, NC, US
Base: $25.30 - $37.95 ph; bonus/equity: not specif...
Onsite (mon-friday, 8a-5p)
Bachelor's degree in sociology or psychology
3+ years hospital patient relations experience
Knowledge of medical terminology
Advocate Health is seeking a Patient Advocate II for their Winston-Salem, NC location. The role requires a Bachelor's degree in a relevant field and at least three years of experience in patient relations, focusing on resolving patient concerns and improving care quality

Job Summary

  • This role focuses on identifying concerns, resolving patient and family issues, and documenting feedback to improve the quality of care.
  • The position requires maintaining confidentiality while investigating problems and referring them to appropriate departmental supervision.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, and retirement plans.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Advocate II for their Winston-Salem, NC location. The role requires a Bachelor's degree in a relevant field and at least three years of experience in patient relations, focusing on resolving patient concerns and improving care quality.

Salary

Base: $25.30 - $37.95 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health, dental, vision, and retirement match

Skills & Requirements

Must-have

  • Bachelor's degree in sociology or psychology
  • 3+ years hospital patient relations experience
  • Knowledge of medical terminology

Nice-to-have

  • Exceptional interpersonal and problem-solving skills
  • Ability to handle high stress calmly
  • Experience with diverse patient populations

Key Requirements

  • Bachelor's Degree required
  • 3+ years related experience
  • Medical terminology knowledge preferred

Work Rights

Not specified

Tailored Resume

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