Conseiller(ère), Gestion Des Réclamations - Cnesst
TELUS HEALTH
5 to 8 years professional injury management experience
Bachelor's degree in hr or industrial relations
Fluent french and intermediate english communication
TELUS Health empowers individuals to live their healthiest lives by leveraging leading-edge technology and personalized care strategies
Job Summary
TELUS Health empowers individuals to live their healthiest lives by leveraging leading-edge technology and personalized care strategies.
The role involves managing the complete cycle of complex professional injuries while guiding clients through continuous improvement to reduce organizational impact.
Candidates must demonstrate excellent bilingual communication skills in both French and English to interact regularly with internal and external stakeholders.
Matching Summary
TELUS Health empowers individuals to live their healthiest lives by leveraging leading-edge technology and personalized care strategies.
Skills & Requirements
Must-have
5 to 8 years professional injury management experience
Bachelor's degree in HR or Industrial Relations
Fluent French and intermediate English communication
Knowledge of temporary assignment rules and processes
Strong problem-solving and analytical skills
Nice-to-have
Experience with SharePoint and Microsoft Teams
Leadership qualities with team development focus
Strategic vision for service improvement
Collaborative mindset within matrix teams
High level of organizational autonomy
Key Requirements
5-8 years experience in professional injury management
Bachelor's degree in HR/Industrial Relations or related DEC
Intermediate English proficiency required for national scope
Knowledge of administrative and medical file tracking processes