Customer Service Representative

Gagnon's Pet Resort

Vancouver, WA, US
Base: $17.13ph doe; bonus/equity: tips; benefits: ...
Customer service skills
Multi-line phone system proficiency
Ability to lift 40 lbs
We are a united team working together to elevate the love and lives of pet families by providing best-in-show care including day care, boarding, grooming, training, and veterinary services

Job Summary

  • We are a united team working together to elevate the love and lives of pet families by providing best-in-show care including day care, boarding, grooming, training, and veterinary services.
  • The role involves welcoming pet parents and their pets, managing check-ins and check-outs, answering phones, touring clients, handling payments, and maintaining a clean and welcoming environment.
  • Perks include part-time health, mental health, and telehealth benefits with pay starting at $17.13/hour DOE plus tips.

Matching Summary

We are a united team working together to elevate the love and lives of pet families by providing best-in-show care including day care, boarding, grooming, training, and veterinary services.

Salary

Base: $17.13/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, telehealth

Skills & Requirements

Must-have

  • Customer service skills
  • Multi-line phone system proficiency
  • Ability to lift 40 lbs
  • Availability evenings weekends holidays
  • Handling cash and balancing drawer
  • Managing check-ins and check-outs

Nice-to-have

  • Problem solving under pressure
  • Strong communication skills
  • Team collaboration
  • Pet and people oriented
  • Professional complaint handling

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter