Guest Service Agent - Part Time And Casual Opportunities

Sofitel Brisbane Central

Hobart, Australia
On-site
Efficient friendly professional service
Total customer satisfaction
Positive productive professional interactions
Provide efficient, friendly and professional service to all guests, striving for total customer satisfaction

Job Summary

  • Provide efficient, friendly and professional service to all guests, striving for total customer satisfaction.
  • Assist guests with local attractions and directions, and securely store and deliver guest luggage.
  • Enjoy benefits such as ALL Heartist Membership discounts, Family & Friends Discounts, and access to Accor's training platforms.

Matching Summary

Provide efficient, friendly and professional service to all guests, striving for total customer satisfaction.

Skills & Requirements

Must-have

  • Efficient friendly professional service
  • Total customer satisfaction
  • Positive productive professional interactions
  • Logging guest requests
  • Assisting directing guests
  • Guest luggage storage and delivery

Nice-to-have

  • Energetic team-focused can-do attitude
  • Enthusiasm to connect with guests
  • Positive professional attitude
  • Willingness to work flexible hours

Key Requirements

  • Previous customer service experience
  • Previous hotel environment experience
  • Ability to provide prompt efficient service
  • Ability to build rapport
  • Rights to work for any employee in Australia

Work Rights

Rights to work for any employee in Australia

Tailored Resume

Cover Letter