The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business
Job Summary
The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
We provide exceptional customer service through our simple processes, honest communications, and employee expertise.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
Matching Summary
The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Salary
Base: $21.50/hour - $23.00/hour; Bonus/Equity: Annual Performance Bonus Potential; Benefits: Immediate health & dental benefits, paid vacation and holidays, a 401k match, profit sharing, tuition reimbursement policy
Skills & Requirements
Must-have
Bilingual English/Spanish required
Communicate clearly and professionally
Ability to work in a fast-paced team environment
Dedicated to providing a positive customer experience
Nice-to-have
Global community of optimists
Willingness to learn new material
Remote working experience a plus
Key Requirements
Bilingual in English/Spanish required
Property/Casualty Insurance License required
2 or more years of insurance sales/service experience required