Operations Center Analyst-energy Systems (weekend Shift 3 X 12)

Caterpillar Inc.

Base: $72,360.00 - $108,540.00; bonus/equity: pote...
Onsite
Monitor and control client systems
Troubleshoot hardware and software issues
Address customer inquiries and complaints
Monitor, control, and troubleshoot multiple client systems to ensure uptime and client satisfaction

Job Summary

  • Monitor, control, and troubleshoot multiple client systems to ensure uptime and client satisfaction.
  • Maintain a pulse on the regional electric markets in real-time and process results from analysis of technical data.
  • Caterpillar offers a total rewards package including benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Matching Summary

Monitor, control, and troubleshoot multiple client systems to ensure uptime and client satisfaction.

Salary

Base: $72,360.00 - $108,540.00; Bonus/Equity: Potential annual bonus; Benefits: Medical, dental, vision, RX, 401K, paid vacation, paid holidays

Skills & Requirements

Must-have

  • Monitor and control client systems
  • Troubleshoot hardware and software issues
  • Address customer inquiries and complaints
  • Document customer communication
  • Analyze technical data results

Nice-to-have

  • Effective communication skills
  • Problem-solving abilities
  • Service excellence mindset
  • Understanding of regional electric markets

Key Requirements

  • Basic understanding of effective communication
  • Basic understanding of problem solving
  • Basic understanding of data gathering and analysis
  • Basic understanding of service excellence

Work Rights

Not specified

Tailored Resume

Cover Letter