Pressure Injury Prevention Customer Success Specialist (charleston, Wv)

Smith+Nephew

Charleston, WV, United States
Base: $75,000 - $85,000 usd annually; bonus/equity...
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Drive adoption of leaf technology
Provide clinical education and support
Analyze data for actionable insights
** Smith+Nephew is seeking a Pressure Injury Prevention Customer Success Specialist in Charleston, WV, to drive the adoption and optimization of their LEAF technology platform. The ideal candidate will have a strong clinical background, preferably as a Registered Nurse, with experience in clinical technology and data analytics, while offering training and support to healthcare teams. **

Job Summary

  • As a Pressure Injury Prevention Customer Success Specialist, you will be at the forefront of driving adoption, optimization, and expansion of the LEAF technology platform.
  • You’ll serve as the front-line clinical support for high-value LEAF customers, collaborating with LEAF Sales Specialists (LSS), Clinical Resource Specialists (CRS), and Advanced Wound Care teams to onboard new accounts within assigned Integrated Delivery Networks (IDNs).
  • In addition to base compensation, this position is eligible for sales commission and incentives based on set targets.

Matching Summary

Match Score: 75

** Smith+Nephew is seeking a Pressure Injury Prevention Customer Success Specialist in Charleston, WV, to drive the adoption and optimization of their LEAF technology platform. The ideal candidate will have a strong clinical background, preferably as a Registered Nurse, with experience in clinical technology and data analytics, while offering training and support to healthcare teams. **

Salary

Base: $75,000 - $85,000 USD annually; Bonus/Equity: Eligible for sales commission and incentives; Benefits: Medical, Dental, Vision, 401k, tuition reimbursement, medical leave programs, parental leave, generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP

Skills & Requirements

Must-have

  • Drive adoption of LEAF technology
  • Provide clinical education and support
  • Analyze data for actionable insights
  • Develop clinical team partnerships
  • Travel up to 50% as needed

Nice-to-have

  • Passion for innovation and patient care
  • Collaborative and team-oriented mindset
  • Identify EHR integration opportunities

Key Requirements

  • Minimum three years of clinical experience
  • Bachelor's degree preferred
  • Prior clinical technology platform exposure desirable
  • Strong data analytics skills

Work Rights

Not specified

Tailored Resume

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