Director, Hr Service Delivery & Operations (hybrid - Acton, Ma Or San Diego, Ca)

Insulet

Acton, MA, US
Base: $144,375.00 - $216,562.50; bonus/equity: may...
Hybrid
Hr transactional process management
Workday experience
Hr shared service center operations
The Director of HR Service Delivery & Operations is responsible for ensuring quality and timely HR transactions with delightful employee experiences across the global employee lifecycle

Job Summary

  • The Director of HR Service Delivery & Operations is responsible for ensuring quality and timely HR transactions with delightful employee experiences across the global employee lifecycle.
  • This role leads a diverse HR Service Delivery team, drives continuous improvement initiatives, and ensures compliance with legal and regulatory requirements.
  • The position offers a comprehensive benefits package including medical, dental, vision insurance, 401(k) with company match, paid time off, and employee wellness programs.

Matching Summary

The Director of HR Service Delivery & Operations is responsible for ensuring quality and timely HR transactions with delightful employee experiences across the global employee lifecycle.

Salary

Base: $144,375.00 - $216,562.50; Bonus/Equity: May be eligible for incentive compensation; Benefits: Medical, dental, vision insurance, 401(k) with company match, PTO, wellness programs

Skills & Requirements

Must-have

  • HR transactional process management
  • Workday experience
  • HR shared service center operations
  • People management experience
  • Case management solutions
  • Hybrid working arrangement

Nice-to-have

  • Customer-focused environment experience
  • LEAN and Six Sigma exposure
  • Strong coaching and mentoring skills
  • Continuous improvement mindset
  • Effective communication across levels
  • Teamwork and collaboration orientation

Key Requirements

  • Bachelor’s degree in related field
  • 10+ years HR or related experience
  • 5+ years people management experience
  • 3+ years Workday experience
  • Experience managing HR Shared Service Center
  • Experience with case management solutions

Work Rights

Not specified

Tailored Resume

Cover Letter