Service Manager Ashford, Norwich £17.10 Per Hour Plus Enhancements For Unsociable Hours Permanent Apply By 7 May, 2026 Posted On 22 April, 2026

Integrated Care Ltd

Ashford, United Kingdom
Base: £17.10 ph; bonus/equity: not specified; bene...
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Real-time operational management experience
Performance data analysis for demand
Nhs 111 service delivery knowledge
** Integrated Care Ltd is seeking a Service Manager for a six-month fixed-term contract in Ashford or Norwich, focusing on leading urgent care services. The role emphasizes operational management, quality service delivery, and the incorporation of innovative practices while fostering an inclusive work culture. **

Job Summary

  • This role involves leading the delivery of IC24's urgent care services including NHS 111 and Clinical Assessment Services while acting as the first point of contact for operational issues.
  • The position offers a competitive hourly rate of £17.10 plus enhancements for unsociable hours along with access to the NHS Pension Scheme and enhanced family leave benefits.
  • Candidates must be prepared to work in a hybrid model with 60% office-based time in either Ashford or Norwich locations.

Matching Summary

Match Score: 75

** Integrated Care Ltd is seeking a Service Manager for a six-month fixed-term contract in Ashford or Norwich, focusing on leading urgent care services. The role emphasizes operational management, quality service delivery, and the incorporation of innovative practices while fostering an inclusive work culture. **

Salary

Base: £17.10 per hour; Bonus/Equity: Not specified; Benefits: NHS Pension Scheme, Enhanced Bank Holiday rates, Additional annual leave, Family leave enhancements

Skills & Requirements

Must-have

  • Real-time operational management experience
  • Performance data analysis for demand
  • NHS 111 service delivery knowledge
  • Contractual and regulatory adherence
  • Team leadership in fast-paced environment

Nice-to-have

  • Innovative problem-solving mindset
  • Commitment to inclusive culture
  • Continuous improvement initiatives
  • Collaborative relationship building
  • Patient experience focus

Key Requirements

  • Proof of eligibility to work in the UK
  • Satisfactory enhanced DBS disclosure with barred list checks
  • Two professional references required
  • Experience in operational leadership roles

Work Rights

Must have proof of eligibility to work in the UK

Tailored Resume

Cover Letter