Manage high-volume HR and payroll cases as the primary contact resolution provider while conducting analysis to ensure compliance with organizational standards
Job Summary
Manage high-volume HR and payroll cases as the primary contact resolution provider while conducting analysis to ensure compliance with organizational standards.
Drive process improvements and provide expert guidance to employees and stakeholders through comprehensive case management and direct communication channels.
JLL is committed to equal employment opportunity in accordance with Republic Act 7277 (Magna Carta for Disabled Persons) and Republic Act 10911 (Anti-Age Discrimination in Employment Act).
Matching Summary
Manage high-volume HR and payroll cases as the primary contact resolution provider while conducting analysis to ensure compliance with organizational standards.
Skills & Requirements
Must-have
HR and payroll case resolution
Compliance with organizational standards
Process improvement
Enterprise system applications
Advanced Excel skills
English fluency
Nice-to-have
Fast-paced BPO/call center experience
Case management and call handling
Key Requirements
3-5 years of experience in payroll and HR analysis
Bachelor's degree in Human Resource Development Management