Servicenow Business Process Consultant (remote)

DXC Technology UK

Remote, Canada
Hybrid
Servicenow certified system administrator
3+ years servicenow process consulting
Expert workshop facilitation skills
This role involves leading structured workshops to guide clients through complex ServiceNow configurations and process designs

Job Summary

  • This role involves leading structured workshops to guide clients through complex ServiceNow configurations and process designs.
  • Candidates must possess deep knowledge of the ServiceNow platform, specifically in IT Service Management and IT Asset Management modules.
  • The position requires a commitment to ongoing education to maintain multiple ServiceNow Mainline Certifications and Micro-Certifications.

Matching Summary

This role involves leading structured workshops to guide clients through complex ServiceNow configurations and process designs.

Skills & Requirements

Must-have

  • ServiceNow Certified System Administrator
  • 3+ years ServiceNow process consulting
  • Expert workshop facilitation skills
  • ITSM and ITAM module expertise
  • Gap analysis and requirements gathering

Nice-to-have

  • ITOM and CSM certifications
  • Organizational change management experience
  • Strong client relationship building
  • Advanced solution design capabilities
  • Excellent communication and presentation skills

Key Requirements

  • ServiceNow CSA Certification
  • ITSM Certification
  • 3+ years consulting experience
  • Legal authorization to work in Canada
  • No sponsorship required

Work Rights

Must be legally authorized to work in Canada without sponsorship

Tailored Resume

Cover Letter