Associate Customer Success Manager

TELUS Health (Australia) Pty Ltd

Melbourne, Victoria, Australia
Competitive salary pyckage with generous commissio...
Fully remote
1-2 years account management experience
Crm proficiency (salesforce or equivalent)
High-volume portfolio management skills
TELUS Health empowers over 70 million lives worldwide through its integrated health solutions and digital wellbeing platform

Job Summary

  • TELUS Health empowers over 70 million lives worldwide through its integrated health solutions and digital wellbeing platform.
  • The role serves as the operational backbone for customer success, managing a high-volume portfolio of 150–250 accounts with a focus on seamless contract renewals.
  • Employees receive competitive salary packages with commission schemes, two dedicated wellbeing days annually, and access to comprehensive insurance coverage.

Matching Summary

TELUS Health empowers over 70 million lives worldwide through its integrated health solutions and digital wellbeing platform.

Salary

Competitive salary package with generous commission scheme; Not specified; Comprehensive insurance coverage included

Skills & Requirements

Must-have

  • 1-2 years account management experience
  • CRM proficiency (Salesforce or equivalent)
  • High-volume portfolio management skills
  • Contract renewal process execution
  • Strong organizational and time management

Nice-to-have

  • Experience with HR or EAP programs
  • Proactive problem-solving approach
  • Ability to work across multiple tech platforms
  • Bachelor's degree in Business or HR
  • Detail-oriented attention to accuracy

Key Requirements

  • 1-2 years in account management or customer service
  • Right to work in Australia
  • Pass background checks and security clearances
  • High School Diploma required; Bachelor's preferred

Work Rights

Right to work in Australia

Tailored Resume

Cover Letter