Kundenbetreuer (d/m/w) Im Callcenter Für Digitale Kanäle In Berlin

Deutsche Bank

Berlin, Germany
Hybrid
Communication via e-mail, chat, social media
Respond to customer inquiries quickly
Process customer reviews
You are responsible for direct communication with our customers and interested parties via our E-mail, Chat and Social Media channels

Job Summary

  • You are responsible for direct communication with our customers and interested parties via our E-mail, Chat and Social Media channels.
  • We offer attractive remuneration, flexible working hours, company health management, and further training and development opportunities within the Deutsche Bank Group.
  • We rely on diverse teams and look forward to applications from motivated talents – regardless of cultural background, nationality, ethnic origin, gender, sexual orientation, physical abilities, religion and generation.

Matching Summary

You are responsible for direct communication with our customers and interested parties via our E-mail, Chat and Social Media channels.

Skills & Requirements

Must-have

  • Communication via E-mail, Chat, Social Media
  • Respond to customer inquiries quickly
  • Process customer reviews
  • Update customer data
  • Activate and use digital services

Nice-to-have

  • Fun at work
  • Team player
  • Friendly and professional communication
  • Positive and inclusive work environment

Key Requirements

  • Good comprehension skills
  • Strong formulation skills in German
  • Good knowledge of German spelling
  • Good written English skills
  • Calmness in stressful situations

Work Rights

Not specified

Tailored Resume

Cover Letter