Communications Switchboard Operator

Advocate Aurora Health

Chicago, IL, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Process incoming and outgoing calls
Operate amcom paging system
Dispatch code teams for emergencies
This role ensures the effective operation of paging systems and communication equipment while processing calls for patients, staff, and physicians

Job Summary

  • This role ensures the effective operation of paging systems and communication equipment while processing calls for patients, staff, and physicians.
  • The incumbent is responsible for dispatching cardiac code teams, monitoring emergency alarms, and managing critical notifications during disasters.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

This role ensures the effective operation of paging systems and communication equipment while processing calls for patients, staff, and physicians.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • Process incoming and outgoing calls
  • Operate AmCom paging system
  • Dispatch code teams for emergencies
  • Monitor fire and bomb threat alarms
  • Maintain accurate department logs

Nice-to-have

  • Type 30-40 WPM preferred
  • Ability to maintain composure under stress
  • Willingness to work flexible hours
  • Professional courtesy with patients and staff

Key Requirements

  • High School diploma or equivalent
  • 1-2 years of experience
  • Switchboard console operation skills

Work Rights

Not specified

Tailored Resume

Cover Letter