User Adoption Specialist (operations)

InterVarsity Christian FellowshipUSA

Remote, USA
Not specified; not specified; competitive benefits...
Fully remote
3+ years user adoption experience
Change management frameworks (adkar/prosci)
Adult learning principles
InterVarsity Christian Fellowship USA is seeking a fully remote User Adoption Specialist to enhance the adoption of their student data app among staff. This role involves strategizing user engagement during critical ministry periods and requires strong relational skills and a background in user adoption or change management

Job Summary

  • This role leads the user adoption strategy across three high-stakes ministry windows to move staff from access to genuine engagement with the student data app.
  • Success is measured by whether field staff genuinely change how they track and serve students rather than just logins or training completions.
  • The position requires building trust with skeptical field staff through peer champions and differentiated onboarding pathways tailored to specific ministry roles.

Matching Summary

Match Score: 85

InterVarsity Christian Fellowship USA is seeking a fully remote User Adoption Specialist to enhance the adoption of their student data app among staff. This role involves strategizing user engagement during critical ministry periods and requires strong relational skills and a background in user adoption or change management.

Salary

Not specified; Not specified; Competitive benefits package including health care, retirement match, and paid time off

Skills & Requirements

Must-have

  • 3+ years user adoption experience
  • Change management frameworks (ADKAR/Prosci)
  • Adult learning principles
  • Field ministry context understanding
  • Data literacy assessment skills
  • Cross-functional collaboration

Nice-to-have

  • Prosci certification
  • Nonprofit or church background
  • Pastoral sensitivity
  • UX partnership experience
  • Gloo platform familiarity
  • Ministry leadership experience

Key Requirements

  • Bachelor's degree in organizational development or related field
  • Minimum 3 years experience in user adoption or change management
  • Affirm InterVarsity Statement of Faith and Code of Conduct

Work Rights

Must agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis

Tailored Resume

Cover Letter