Associate, Support Operations

Capital One

McLean, VA, USA
Base: $81,700 - $93,300; bonus/equity: not specifi...
Onsite
End user support
It incident management
Desktop platforms support
This role provides onsite customer support for a geographically dispersed enterprise workforce

Job Summary

  • This role provides onsite customer support for a geographically dispersed enterprise workforce.
  • The ideal candidate will focus on improving the end user experience while driving operational efficiencies.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits.

Matching Summary

This role provides onsite customer support for a geographically dispersed enterprise workforce.

Salary

Base: $81,700 - $93,300; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • end user support
  • IT incident management
  • desktop platforms support

Nice-to-have

  • strong verbal communication skills
  • collaborate well with peers
  • focus on execution and accountability

Key Requirements

  • High School Diploma or equivalent
  • 1+ year of Technical Operations experience
  • 1+ year of experience with ServiceNow

Work Rights

Not specified

Tailored Resume

Cover Letter