Anglicare is seeking a Resident Services Coordinator for their Donington Court location in Castle Hill, Australia. This part-time role focuses on providing personalized support and services to residents, ensuring a high-quality experience while fostering relationships with residents, families, and staff
Job Summary
You’ll be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported every step of the way.
Blending compassion with strong organisational skills, you’ll act as the subject matter expert for Everyday Plus services and systems, support staff and residents with confidence, and help resolve enquiries or escalated concerns with professionalism and empathy.
You’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.
Matching Summary
Match Score: 85
Anglicare is seeking a Resident Services Coordinator for their Donington Court location in Castle Hill, Australia. This part-time role focuses on providing personalized support and services to residents, ensuring a high-quality experience while fostering relationships with residents, families, and staff.
Skills & Requirements
Must-have
resident-first mindset
strong organisational skills
subject matter expert
resident experience
compliance and privacy understanding
Nice-to-have
building relationships
creating positive experiences
making a real difference
collaborative approach
driving innovation
Key Requirements
Proven experience in customer service, hospitality, or residential aged care
Exceptional communication and relationship-building skills
Strong organisational and coordination skills
Proactive problem-solver
Confidence using systems and databases
Understanding of compliance, privacy, and aged care standards
Successful completion of background checks and NDIS Worker Screening Check Clearance may be required