Patient Access Rep - Prn - New Orleans

Ochsner Health

New Orleans, US
Fully remote
Excellent customer service skills
Accurate data entry and retrieval
Proficient with windows applications
Greets patients and guests courteously, initiates scheduling, and completes check-in/admission processes

Job Summary

  • Greets patients and guests courteously, initiates scheduling, and completes check-in/admission processes.
  • Obtains and verifies accurate patient identification and demographic data, assists with accurate reimbursement, and maintains patient confidentiality.
  • Responsible for point-of-service collections, insurance verification, and improving patient satisfaction through professional representation.

Matching Summary

Greets patients and guests courteously, initiates scheduling, and completes check-in/admission processes.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate data entry and retrieval
  • Proficient with Windows applications
  • Knowledge of healthcare insurance benefits
  • Point-of-service collections

Nice-to-have

  • Adaptable to diverse patient populations
  • Professional representation of company
  • Conflict resolution skills

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year of experience
  • Certification in Healthcare Access Manager (CHAM)
  • Certification in Healthcare Access Associate (CHAA)
  • Certification as a Medical Assistant

Work Rights

Not specified

Tailored Resume

Cover Letter