Design Researcher

Maintainx

Toronto, Canada
Competitive salary; meaningful equity opportunitie...
On-site
3+ years of ux research experience
Mixed-methods research skills
Translate findings into actionable insights
MaintainX is the world's leading AI-powered maintenance and asset management platform serving over 13,000 customers

Job Summary

  • MaintainX is the world's leading AI-powered maintenance and asset management platform serving over 13,000 customers.
  • The role involves conducting mixed-methods research to deeply understand user needs and behaviors for an AI-first product.
  • Employees receive competitive salary, meaningful equity, comprehensive healthcare, and a culture based on meritocracy.

Matching Summary

MaintainX is the world's leading AI-powered maintenance and asset management platform serving over 13,000 customers.

Salary

Competitive salary; Meaningful equity opportunities; Healthcare, dental, vision coverage, 401(k)/RRSP

Skills & Requirements

Must-have

  • 3+ years of UX research experience
  • Mixed-methods research skills
  • Translate findings into actionable insights
  • Cross-functional team collaboration
  • Storytelling and stakeholder management

Nice-to-have

  • Background in industrial or field-based users
  • Experience with service design
  • Familiarity with psychology or anthropology
  • Exposure to VOC programs
  • AI tooling proficiency

Key Requirements

  • 3+ years of experience in UX research
  • Strong foundation in qualitative and quantitative methods
  • Proficiency with analytics tools like Amplitude

Work Rights

Not specified

Tailored Resume

Cover Letter