Gerente Custome Experience/ Sales Tranformation | Manager 2

techcompaniesportugal.fyi

Not specified
Customer-centric solutions
Analyze customer touchpoints
Lead with integrity and authenticity
PwC is seeking a Manager for their Customer Experience/Sales Transformation team, focusing on enhancing customer-centric strategies and solutions for clients. The role involves leading teams, analyzing customer journeys, and delivering effective consulting services while fostering a culture of motivation and performance

Job Summary

  • At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives.
  • You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless experiences.
  • You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations.

Matching Summary

Match Score: 85

PwC is seeking a Manager for their Customer Experience/Sales Transformation team, focusing on enhancing customer-centric strategies and solutions for clients. The role involves leading teams, analyzing customer journeys, and delivering effective consulting services while fostering a culture of motivation and performance.

Skills & Requirements

Must-have

  • customer-centric solutions
  • analyze customer touchpoints
  • lead with integrity and authenticity

Nice-to-have

  • embrace technology and innovation
  • motivate and inspire others
  • develop skills outside comfort zone

Key Requirements

  • coaching and mentoring experience
  • project management skills
  • ability to engage in difficult conversations

Work Rights

Not specified

Tailored Resume

Cover Letter