Field Technical Support Associate

HP Inc

Multiple Locations
Customer equipment maintenance
It infrastructure troubleshooting
Technical assistance for service providers
This role is responsible for engaging with customers to enhance satisfaction by meeting their needs

Job Summary

  • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs.
  • The role performs installations, maintenance, and repairs on customer equipment according to industry standards.
  • The role ensures quality services, analyzes IT issues, and maintains documentation.

Matching Summary

This role is responsible for engaging with customers to enhance satisfaction by meeting their needs.

Skills & Requirements

Must-have

  • Customer equipment maintenance
  • IT infrastructure troubleshooting
  • Technical assistance for service providers

Nice-to-have

  • Effective communication skills
  • Customer centricity
  • Learning agility

Key Requirements

  • High School Diploma or equivalent
  • 0-2 years of work experience
  • Experience in customer support or related field

Work Rights

Not specified

Tailored Resume

Cover Letter