Rockwool AS is seeking a Customer Service Officer for a 6-month temporary contract in Singapore. The role focuses on managing order entry, ensuring customer satisfaction, and coordinating with various departments to maintain service quality
Job Summary
Manage order entry with complete accuracy as it is the initiating activity for the complete supply chain process.
Initiate and implement corrective action to ensure an excellent standard of service and a high level of customer satisfaction.
Handle customer complaints, manage escalations, and resolve discrepancies in shipments or deliveries.
Matching Summary
Match Score: 75
Rockwool AS is seeking a Customer Service Officer for a 6-month temporary contract in Singapore. The role focuses on managing order entry, ensuring customer satisfaction, and coordinating with various departments to maintain service quality.