Front Desk Clerk

Baystreetyard

Excellent customer service skills
Excellent communication skills
Ability to use technology
The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, providing a unique check-in experience and exceptional personalized service to all guests

Job Summary

  • The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, providing a unique check-in experience and exceptional personalized service to all guests.
  • Key responsibilities include assigning and escorting guests to rooms, assisting with luggage, providing room quotes and upsells, sharing hotel knowledge, and making travel arrangements.
  • The role requires the ability to sit or stand for extended periods, bend, lift up to 40 lbs, communicate clearly, and work effectively in stressful, high-pressure situations.

Matching Summary

The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, providing a unique check-in experience and exceptional personalized service to all guests.

Skills & Requirements

Must-have

  • excellent customer service skills
  • excellent communication skills
  • ability to use technology
  • maintain guest confidentiality
  • follow all hotel policies

Nice-to-have

  • enthusiastic, fun, and energetic
  • take the work seriously, but not themselves
  • provide direction to others
  • manage differing personalities

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

Cover Letter